The central government has launched the PAN 2.0 project, revising the country’s current permanent account number (PAN) system. This project aims to streamline and modernise the process of issuing and managing PAN and TAN, making it more user-friendly and efficient. The project addresses the requirements of taxpayers, focusing on consolidation of multiple platforms/portals and efficient services to PAN/ TAN holders.
What is the PAN 2.0 Project?
PAN 2.0 Project is an e-Governance project of ITD for re-engineering the business processes of taxpayer registration services. The objective of the project is to enhance the quality of PAN services by adopting the latest technology. Under this project, ITD is consolidating all PAN allotment/updation and corrections-related processes. The TAN-related services have also been merged with this project. The project will introduce QR-enabled PAN cards, enhancing security and allowing for easier validation of PAN details.
What are the Benefits and Features of PAN 2.0?
- Unified Portal: A single online platform will be available for all PAN-related services.
- Security Upgrades: QR codes and mandatory PAN Data Vaults will enhance cybersecurity.
- Faster Services: The project aims to deliver speedy, eco-friendly, and cost-effective taxpayer services with an improved grievance redressal system.
- Enhanced Consistency: A “single source of truth” system will improve data consistency.
- QR Code Validation: The QR code, incorporated in PAN cards since 2017-18, helps validate the PAN and its details through a specific reader application.
- Minimizing Duplicate PANs: Advanced logic in the new system will identify and minimize duplicate PANs. Holders of multiple PANs should deactivate extras as required by the Income-tax Act, 1961.
How will PAN 2.0 be different from the existing setup?
- Integration of Platforms: PAN-related services are currently hosted on three different portals (e-Filing Portal, UTIITSL Portal and Protean e-Gov Portal). In the PAN 2.0 Project, all PAN/TAN-related services will be hosted on a single unified portal of the Income Tax Department. The said Portal would host all end-to-end services related to PAN and TAN like allotment, updation, correction, Online PAN Validation (OPV), Know your AO, AADHAAR-PAN linking, verify your PAN, request for e-PAN, request for re-print of PAN card etc.
- Comprehensive use of technology for paperless processes: Complete the online paperless process as against the prevailing mode.
- Taxpayer facilitation: Allotment/updation/correction of PAN will be done free of cost, and e-PAN will be sent to the registered mail ID. For a physical PAN card, the applicant has to request along with the prescribed fee of Rs 50 (domestic). For delivery of the card outside India, Rs. 15 + India post charges at actuals will be charged to the applicant.
Will existing PAN CARD holders be required to apply for a new PAN under the upgraded system?
No, existing PAN holders are not required to apply for a new PAN under the PAN 2.0 Project. Holders of older PAN cards without QR codes may optionally request a new one, but it’s not mandatory. The government has stated that all existing PAN cards will remain valid even after the upgrade.
Do people have an option to get corrections done on PAN, like name, spellings, address change etc?
Yes. If existing PAN holders want to make any correction/updation of their existing PAN details such as email, mobile or address or demographic details such as name, date of birth, etc., they can do so free of cost after the PAN 2.0 Project commences.
Do I need to change my PAN card under the PAN 2.0?
No. The PAN card will not change unless the PAN holders want any update/correction. The existing valid PAN cards will continue to be valid under PAN 2.0.
When will the new PAN Card be delivered?
No new PAN card will be delivered unless the PAN holder requests it owing to any updation/correction in their existing PAN. The PAN holders who want to update their old address can do so free of cost using an Aadhaar-based online facility.
How will the new PAN card be delivered?
The upgraded electronic PAN (e-PAN) will be sent directly to users’ registered email addresses at no cost as part of a paperless initiative. For those requiring a physical PAN card, a specific request must be made, with a fee of Rs 50 for domestic delivery and Rs 15+ actual India Post charges for international delivery. A new PAN card will only be issued if the PAN holder requests it, as upgrading to the new PAN card is not compulsory.
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Note: This Post was last updated on November 29, 2024
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